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Grievances and suggestions may be submitted without identifying yourself. The identity of a person submitting a grievance is protected and is not disclosed to the company, to the certification body or to third parties.
What would you like to submit? *
—Please select an option—Complaint — regarding the service of the Consortium or of a certification bodyAppeal — regarding a certification decision or a sanctionGrievance — regarding a certified company, a certification body or an auditorSuggestion — regarding the Code or its documents
Company, certification body or auditor *
Region and municipality
Approximate date of the events
This information is required only for complaints and appeals, as the outcome will be communicated to the person who submits them. For grievances and suggestions, providing identification is voluntary.
Full name
Email address
Company or organisation you represent or belong to Leave blank if you are submitting as an individual.
Who is submitting this submission? —Please select an option—A certified companyA company undergoing certificationA certification bodyA workerA neighbour of the areaA buyer or traderAn organisationOther
Facts giving rise to your submission *
Steps taken so far Required only for claims and appeals. Not required for grievances.
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